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Connect With Us 24 Hours A Day, 7 Days A Week, 365 Days A Year!

We know how important it is to make sure your getting the right host. Send us an email or give us a call to make sure that you are coming to the right host for you and if not we will be glad to give you recommendations for other hosts.

Feel free to talk to our customer service representatives at any time you please using our Live Chat system or one of the other methods to contact our support team.

Immediate Client Support

If you are in need of immediate assistance, the quickest way to reach our Support Techs is by submitting a ticket throughthe Support Desk.

Additionally, please browse the extensive Control Panel Manual and the searchable FAQ Knowledgebase as it is highly possible that your problem has already been addressed. In any event, please do not hesitate to contact us directly via the support desk section below.

Support Desk

Submit a Ticket

Sales: Receive assistance ordering new services, addons and upgrades for old services, and additional services. All pre-sales questions should be asked here.

Billing: Receive assistance with billing including invoices, renewals, credit card payments, and billing cycle upgrades or downgrades.

Technical Support: Receive 24/7/365 support for technical issues with your service.

Customer Service: Have any unresolved questions or need help with something else?

Forum Support: Get help with your Icene Forum account or other forum related help.

Abuse: Report abuse issues or discuss account suspensions and resource usage alerts.


Our Contact Details

Here's how you can reach us!

Mailing Address:

Icene Inc.
5671 Steeles Avenue East, PO Box 32065 Milliken Crosssing
Markham, Ontario M1V0E1, Canada

Phone: 1-888 99-ICENE (42363)


Join The Icene Team!

We are looking for ultra talented and motivated individuals that share our passion for delivering awesome web solutions and the best customer service in the industry. Visit Our Careers Page

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